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Independent Viking service

(904) 604-7755

Ballast Point Appliance
Contact

Request a visit

Calls are answered during working hours. Have the model line and the symptom to hand and the visit can usually be scheduled in one conversation.

A tool roll laid out on a towel beside an open refrigerator at the start of a visit
Give us the model and the symptom on the phone and the right parts ride along.

(904) 604-7755

The telephone is the only way in — there is no contact form and no email intake.

Monday – Friday
8:00 am – 6:00 pm
Saturday
9:00 am – 4:00 pm
Sunday
Closed

We do not advertise emergency or after-hours work. If a call comes in outside these hours it is returned the next working morning.

Before you call

What to have ready

  1. The appliance type — range, wall oven, refrigeration, ventilation or dishwasher.
  2. The model and serial, from the rating plate. On a range it is usually behind the kick panel or inside the door frame.
  3. What the appliance is doing, in plain terms, and when it started.
  4. Whether anything changed just before — a storm, an outage, a kitchen clean.
  5. Your address and the best window for a visit.

$129 flat diagnostic, credited toward the repair when you approve the work. 90 days on labour, 365 days on parts, genuine OEM parts.

Coverage

Where we go

Orange Park · Oakleaf Plantation · Fleming Island · Middleburg · Green Cove Springs · Doctors Lake · Jacksonville. Mobile service within 40 miles of Orange Park. No walk-in counter.