Service Records
Written after the visit, not before it. Symptoms and reasoning, with no model numbers we cannot stand behind.
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An Oven Sensor Is Replaced, Not Recalibrated
The control is not lying to you. It is faithfully holding the temperature its probe reports. When the probe has drifted, offsetting the control only hides it.
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A Hood That Moves Less Air Than It Should
The blower is the last thing we suspect and the first thing everyone else replaces. A hood is a fan on the end of a duct, and the duct is where the airflow goes.
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A Built-In Refrigerator That Runs Warm
Freezer cold and refrigerator warm is an air problem, not a cooling problem. Both compartments warm is a different conversation, and a much more expensive one.
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When a Heavy Oven Door Stops Sealing
Nobody calls about a door. They call because the oven runs cool, browns unevenly, or takes longer than it used to. Often enough the answer is at the hinge.
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Why a Board Fails Weeks After the Storm
The appliance worked fine after the outage, so nobody connected the two events. Three weeks later it started refusing to wake. That gap is the most useful clue we get.
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Burner Sparks But Will Not Light
The click is the spark module doing its job. If gas is present and the burner still will not catch, the fault is almost always upstream of the burner cap.
Book a diagnostic
Tell us the model line and the symptom. We schedule Viking work only, so the van carries the right parts.
- Diagnostic
- $129
- Labour warranty
- 90 days
- Parts warranty
- 365 days
Flat diagnostic fee, credited toward the repair when you approve the work. You get a written estimate before any part is ordered or any labour is billed.
Monday to Friday 8:00 am to 6:00 pm, Saturday 9:00 am to 4:00 pm. Closed Sunday.