Questions
What do owners ask before they call?
- What does Viking kitchen appliance repair cost in Orange Park?
- $80 flat to find the fault, and that is the whole bill if you decide to stop there. Where the work goes ahead, the bands that apply are igniter or burner assembly $190–$560, oven thermostat or heating element $190–$610, control board or touch panel $410–$1,000, refrigeration fan or defrost system $240–$630, parts and labour together. You get a written estimate before any part is ordered or any labour is billed.
- Do you work on any other make?
- No. Viking equipment only, in the categories listed above. If your appliance is another make we say so on the phone, and there is no visit and no charge.
- Do you take heating or air-conditioning work?
- No. Ballast Point Appliance services built-in kitchen appliances built by Viking, the appliance manufacturer: ranges and rangetops, wall ovens, cooktops, built-in refrigeration, ventilation hoods and dishwashers. It is not a heating or air-conditioning company. Furnaces, air conditioners, heat pumps, air handlers and house duct work belong to a mechanical contractor, not to us, and we say so on the phone rather than send a van. The kitchen is the whole of the book.
- What happens after the repair?
- 90 days on labour, 365 days on parts, genuine OEM parts. The cover is on the repair that was carried out, not on an unrelated fault that turns up later on the same appliance. A part we ordered from our own diagnosis is fitted on a second visit with nothing further to pay for the trip.